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Frequently Asked Questions

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Magiya is a bus seat booking web application that allows users to book bus tickets online from the comfort of their home or office.

To use Magiya, simply visit our website and register. Once registered, enter your travel details including your destination, travel date, and the number of passengers. Then, choose your preferred bus and seat, and make your payment.

Yes, it is safe to book tickets on Magiya. We use secure payment gateways to process all transactions and ensure that your personal information is kept confidential and secure.

We accept various payment methods on Magiya including debit cards, credit cards, and online banking.

To cancel your booking, simply login to your account on Magiya and click on the "cancel booking" button. Please note that cancellation policies may vary depending on the bus operator and a cancellation fee may apply.

Yes, you can change your booking details after making a booking on Magiya. Simply login to your account, choose your booking and click on the "modify booking" button and make the necessary changes.

In case your bus is delayed or cancelled, we will notify you via email or SMS. We will also assist you in finding an alternate bus or refund your ticket as per the cancellation policy of the bus operator.

Yes, we have a customer support team available 24/7 to assist you with any queries or issues you may face while using Magiya. You can reach out to us via phone, email, or chat support.